Need a hand?We're right here.
Search the answers below, scan the common topics, or just grab a free 30-minute call with us.
Get your custom plan
Answer a few quick questions and we'll recommend the right plan. Then book a 30-minute call to talk it through, no commitment.
Email us directly
For account, billing, or technical questions. We reply within one business day.
hello@flowstarter.netChat with the assistant
Open the floating chat in the bottom-right corner. It answers most common questions on the spot.
Live · bottom-rightThe questions we hear most,answered honestly.
We set a realistic timeline together on the discovery call based on scope, then keep you posted the whole way. Relaunches usually move faster since there is less to invent. Most builds ship in weeks, not months, but we will not rush the parts that matter.
Hosting on EU infrastructure, your domain renewal, SSL, automated backups, ongoing support, and smart editor access. Higher plans unlock more editor capabilities such as manual model selection, code experimentation, and store editing. See the breakdown on the pricing page.
Yes, that is the whole point. Tell the smart editor something like "change the headline to X" or "add a testimonial from Sarah", and it does it. No software to learn, nobody to wait on.
Your domain stays in your name. Your content stays yours. If you ever want to leave, we hand over a static export of the site at no charge. No lock-in, no platform tax.
30 minutes, no commitment. We talk about your business, your goals, and what is or is not working today. You ask questions. We tell you honestly if we are the right fit, and if so we agree on a concrete plan and timeline.
A one-time setup fee (20% upfront, 80% on launch) plus a monthly or yearly subscription that covers hosting and the smart editor. Your first month is free on monthly plans. No hidden retainer fees, no per-change pricing, no surprise invoices.
Pro plans include Stripe for digital products, paid bookings, courses and memberships. For a full Shopify-style storefront with inventory, shipping and tax, the Ecommerce tier is open now. Bring it up on the discovery call and we will scope it with you.
Small changes are instant through the smart editor. Bigger work (new sections, new pages, integrations) gets quoted on a call, usually a small fixed fee rather than a long retainer. Normal upkeep covered by your plan is not charged extra.
Monthly subscriptions are month-to-month. Cancel any time with 30 days notice by emailing hello@flowstarter.net. Your site stays online through the end of the paid period. We can quote standalone hosting if you want to keep it up afterwards.
Hosted in the European Union on Hetzner, with daily encrypted backups and TLS everywhere. We use a small, vetted set of subprocessors (Clerk, Supabase, Stripe, Cloudflare) and never sell your data. Full details on our privacy and security pages.
Still stuck?
The fastest way to get unstuck is a 30-minute call. We come prepared. No slides, just answers.